Contact Us
To contact us please E-mail us at Sales@MushroomPrints.com Wondering where your order is? General shipping time for the US and Canada is 1-3 weeks. International orders ie. Australia, Japan etc.. Are anywhere from 3-8 weeks for delivery.
Frequently Asked Questions
Please read our FAQ before sending us a message.
Can I place an order, through the mail?
Yes. You can write down your order and mail it to us: Please use our cart to figure out shipping costs, and place the order. Please include your email address and order number with your payment.
We accept money orders and good old fashioned cash. For our USA customers sending mail orders, please send an “international” money order. made payable to "Earth One Industries" Please be sure to include your mailing address. For more info and our order form check out our mail order page.
What is your return and refund policy?
Refunds can only be issued 24 hours after order placement. If you have any issues with your order please contact us and we will do what we can to make it right. Our products are guaranteed 100% viable, and contamination free for 30 days. We will replace any products that are not viable free of charge. (in some cases me may request addition postage if special postage is needed.) Orders placed with bitcoin will not be issued refunds after the order has shipped.
Do you ship worldwide?
Yes, please see our worldwide shipping page for more details
How long will it take to get my order?
Orders are processed and shipped within 1-3 Business days.
For USA and Canada customers 1-2 weeks. For international customers please allow 3-8 weeks shipping dependent upon location.
Why did I Receive more than I ordered?
From time to time we may add a print or whatever else we have lying around to your order. This is our way of saying thanks and that we appreciate your business.
How is my order packaged?
Our packaging varies on what products are ordered. Prints are mailed in a standard envelope, with the above M.Prints return address. Syringes are shipped in either small boxes or bubble mailers, labeled microscopy kit.
What's the best way to store the products once received?
Syringes are best kept stored in the refrigerator until ready to use. You can find all info on how to store them here.
Send us an email
If contacting us to inquire about the status of your order please include your order#
