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 Get Started with Frequently Asked Questions

 

Got Mushrooms Questions? We’ve Got Answers!

If your here you probably have questions about ordering mushrooms online, shipping spores, and everything in between. At Mushroom Prints, we’re dedicated to making your mushroom experience seamless and enjoyable. That’s why we’ve compiled a comprehensive list of Frequently Asked Questions (FAQs) to address the most common queries we receive.

Your One-Stop Shop for Mushroom Wisdom

Our FAQs cover a wide range of topics, designed to provide you with the information you need, quickly and easily. Here’s a sneak peek at what you can find:

  • Order Information: Wondering about order processing times? Curious about payment options? Want to know how to track your package? Our FAQs section provides detailed information about every step of the ordering process, ensuring you’re always in the loop.
  • Worldwide Shipping: We ship our premium mushroom spores worldwide! Check our FAQs to learn about shipping regulations, delivery estimates, and potential customs fees for your specific location. We’ve worked hard to make international shipping as smooth as possible, and our FAQs will help you navigate the process.
  • Product Details & Usage: Need clarification on the different types of mushrooms we offer? Unsure about the best way to store or use your purchase? Our FAQs provide valuable insights into the specific characteristics and applications of our diverse mushroom selection.
  • Returns and Refunds: While we strive to provide the highest quality products and service, sometimes things don’t go as planned. Our FAQs clearly outline our return and refund policies, ensuring transparency and peace of mind.
  • More! From sustainability practices to ethical sourcing, our FAQs delve into various aspects of our business and values.

Why Read the FAQs?

Spending a few minutes browsing our FAQs can save you time and effort in the long run. You’ll likely find the answer to your question already readily available, allowing you to get back to exploring the wonderful world of mushrooms even faster!

 

Yes. You can write down your order and mail it to us: Please use our cart to figure out shipping costs, and place the order. Please include your email address and order number with your payment. We accept money orders and good old fashioned cash. For our USA customers sending mail orders, please send an “international” money order. made payable to "Earth One Industries" Please be sure to include your mailing address. For more info and our order form check out our mail order page.
Refunds can only be issued 24 hours after order placement. If you have any issues with your order please contact us and we will do what we can to make it right. Our products are guaranteed 100% viable, and contamination free for 30 days. We will replace any products that are not viable free of charge. (in some cases me may request addition postage if special postage is needed.) Orders placed with bitcoin will not be issued refunds after the order has shipped.
Yes, please see our worldwide shipping page for more details
Orders are processed and shipped within 1-3 Business days. For USA and Canada customers 1-2 weeks. For international customers please allow 3-8 weeks shipping dependent upon location.
From time to time we may add a print  or whatever else we have lying around to your order. This is our way of saying thanks and that we appreciate your business.
Our packaging varies on what products are ordered. Prints are mailed in a standard envelope, with the above M.Prints return address. Syringes are shipped in either small boxes or bubble mailers, labeled microscopy kit.
 
Syringes are best kept stored in the refrigerator until ready to use. You can find all info on how to store them here.

Still Can’t Find the Answer? We’re Here to Help!

We understand that sometimes your questions might be unique or require a more personalized response. If you’ve checked our FAQs and still can’t find the information you’re looking for, don’t hesitate to reach out!

Just drop us an email  and our friendly and knowledgeable team will be happy to assist you. We’re committed to providing exceptional customer service and ensuring you have a positive experience with Mushroom Prints.

So, explore our FAQs today and let us help you on your mushroom journey! Happy foraging

Have more questions about our mushroom spores ?

We hope you can find what you are looking for, but if not, we are always happy to help. So please don’t hesitate to contact us. We usually respond within 24 – 48 hours.

Frequently Asked Questions

 

 

Note: We do not answer emails about mushroom cultivation . Our Products are intended for microscope use only.