We want you to have a positive experience with your mushroom spore order! If you have any questions at all, please don’t hesitate to reach out. We’re here to help guide you through every step.
Whether you’re curious about estimated shipping times, need more information about the unique characteristics of the mushroom strains you’ve selected, want to confirm the details of your order, or are facing any unexpected issues, our team is ready to assist. We understand that navigating the world of mushroom spores can sometimes be confusing, and we’re committed to providing you with clear, accurate, and helpful information.
Your satisfaction is our priority. We aim to respond to all inquiries promptly and thoroughly, typically within, 24-48 hours. Please use the contact information below to connect with us, and we’ll do our best to ensure you have all the information you need for a smooth and successful spore journey!
We answer all questions via email and usually respond within 24 hours.
To contact us please E-mail us at Sales@MushroomPrints.com Wondering where your order is? General shipping time for the US and Canada is 1-3 weeks. International orders ie. Australia, Japan etc.. Are anywhere from 3-8 weeks for delivery.
Note: We do not answer questions about cultivation of psilocybe cubensis.
Yes. You can write down your order and mail it to us: Please use our cart to figure out shipping costs, and place the order. Please include your email address and order number with your payment.
We accept money orders and good old fashioned cash. For our USA customers sending mail orders, please send an “international” money order. made payable to "Earth One Industries" Please be sure to include your mailing address. For more info and our order form check out our mail order page.
Refunds can only be issued 24 hours after order placement. If you have any issues with your order please contact us and we will do what we can to make it right. Our products are guaranteed 100% viable, and contamination free for 30 days. We will replace any products that are not viable free of charge. (in some cases me may request addition postage if special postage is needed.) Orders placed with bitcoin will not be issued refunds after the order has shipped.
Orders are processed and shipped within 1-3 Business days.
For USA and Canada customers 1-2 weeks. For international customers please allow 3-8 weeks shipping dependent upon location.
From time to time we may add a print or whatever else we have lying around to your order. This is our way of saying thanks and that we appreciate your business.
Our packaging varies on what products are ordered. Prints are mailed in a standard envelope, with the above M.Prints return address. Syringes are shipped in either small boxes or bubble mailers, labeled microscopy kit.
We answer all questions via email and usually respond within 24 hours.